USA Delivery and Returns
Delivery
We are now offering FREE shipping to the USA on all orders over $50! Alternatively, we are offering an express 1 -2 day service using DHL and we have subsidised the cost according to the basket value.
Our assurance to you..
Shipping internationally can be a daunting experience. PLEASE be assured, that we are very selective with our delivery partners and are now able to offer a variety of services according to your needs. All of our international services are fully tacked and insured. Please read our blog which fully explains our customer journey so that you know what to expect when ordering with us. Our shipping rates are detailed below
|
Service |
|
Order Value |
Price |
|
|
EvRi / USPS |
$0 - $50 |
$10 |
|
|
EvRi / USPS |
$50 + |
FREE |
|
|
DHL Express |
$0 - $50 |
$25 |
|
|
DHL Express |
$50 - $100 |
$19 |
|
|
DHL Express |
$100 + |
$9 |
Returns
Silverback offers a subsidised returns process to reduce the cost of returning items to us.
Follow the link below where you can select your desired return at a subsidised rate. We do offer product exchanges which are all included in the returns pricing
Items must be returned within 30 days of your order and be returned as new with tags.
Any problems, use our website chat facility to assist.
