SHIPPING & DELIVERY
Silverback are a UK company and all orders are shipped from our warehouse in the United Kingdom. We have multiple courier options that are all insured and tracked.
Your order is secure | Your shipping is tracked and insured
Shipping Pricing
United Kingdom
All orders are dispatched within 24 hours on weekdays. Orders placed over the weekend are dispatched on the next working day. All of our services are tracked and fully insured
Shipping Options
Price
Yodel Standard Shipping - Tracked
2-3 Day Shipping
Order over £75 - FREE
Order under £75 - £3.99
DPD - Tracked
1-2 Day Shipping
£6.99
Royal Mail Express - Tracked
1-2 Day Shipping
£4.99
NOTE: If you experience any issues or delays with your order, please contact us via our live chat (weekdays) or via email. We always respond and will help with any issues
United States
All orders are dispatched within 24 hours on weekdays. Orders placed over the weekend are dispatched on the next working day. All of our services are tracked and fully insured
Shipping Options
Price
Standard Courier (4-10 days)
Duties & Taxes Included
Order over $75 - FREE
Order under $75 - $6
Express Courier (1-3 days) - DHL
Duties & Taxes Included
Order over $75 - $8
Order under $75 - $10
NOTE: If you experience any issues or delays with your order, please contact us via our live chat (weekdays) or via email. We always respond and will help with any issues
Europe
All orders are dispatched within 24 hours on weekdays. Orders placed over the weekend are dispatched on the next working day. All of our services are tracked and fully insured
Shipping Options
Price
NOTE: If you experience any issues or delays with your order, please contact us via our live chat (weekdays) or via email. We always respond and will help with any issues
Express Courier (1-3 days) - DHL
Duties & Taxes Included
Order over €75 - €10
Order under €75 - €14
Standard Courier (4-10 days)
Duties & Taxes Included
Order over €75 - FREE
Order under €75 - €4
Australia
All orders are dispatched within 24 hours on weekdays. Orders placed over the weekend are dispatched on the next working day. All of our services are tracked and fully insured
Shipping Options
Price
Standard Courier (4-10 days)
Duties & Taxes Included
Order over AU$75 - FREE
Order under AU$75 - AU$15
Express Courier (1-3 days) - DHL
Duties & Taxes Included
Order over AU$75 - AU$20
Order under AU$75 - AU$25
NOTE: If you experience any issues or delays with your order, please contact us via our live chat (weekdays) or via email. We always respond and will help with any issues
Rest of World
All orders are dispatched within 24 hours on weekdays. Orders placed over the weekend are dispatched on the next working day. All of our services are tracked and fully insured
Shipping Options
Price
Express Courier (1-3 days) - DHL
Duties & Taxes Included
Order over £75 - £10
Order under £75 - £12
Standard Courier (4-10 days)
Duties & Taxes Included
Order over £75 - FREE
Order under £75 - £9
NOTE: If you experience any issues or delays with your order, please contact us via our live chat (weekdays) or via email. We always respond and will help with any issues
Order Process
01.
Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.
02.
Orders that are successfully placed will receive an e-mail confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.
03.
If you have any questions about your order, please contact us right away at info@silverbackgymwear.com
04.
Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Yes! We offer free shipping on orders over £75 using our Fed Ex Connect service. This is fully tracked and insured
Orders will be processed within 1-2 business days (Monday to Friday, excluding holidays). The delivery time is then dependant upon your choice of courier
What are your shipping costs?
Please check the information above. Our shipping is price based and is not dependant upon weight.
My order has already been shipped but I need to update the address. What should I do?
Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.
What if I need to return?
We have subsidised returns in the UK. If your order is faulty, please contact us at info@silverbackgymwear.com and we will arrange for this to be rectified. For any other returns, please visit our returns portal here
